Vacancy Name
HR Business Partnering Manager (Operations)
Employment Type
Permanent
Country
United Kingdom
Location
Liverpool
Business Area
Human Resources
Workplace Type
Hybrid
About Princes
The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.
Role Description
Role Purpose
Reporting to the Head of HR, the HR Business Partnering Manager – Operations will lead and develop a high-performance team of HR Business Partners and HR Advisors across our UK manufacturing sites. The individual will have responsibility for the delivery of an effective, customer-focused HR Business Partnering team that is highly credible and well respected across the Group and is strategically aligned to organisational priorities. This team will lead initiatives and support the delivery of the People Excellence Strategy. The individual will drive the evolution of the UK Operations HR Business Partner team, fostering impactful relationships and collaborating with business leaders, colleagues and Trade Unions across the UK to ensure positive outcomes.
This role can be based at any of our UK sites, including our Liverpool Head Office. Our manufacturing sites are located in: Bradford, Leeds, County Durham, Long Sutton, Wisbech, Erith, Belvedere, Cardiff and Glasgow. Regular travel across all listed locations will be required.
Key Responsibilities
Performance:
* Lead on various People projects as required, taking full accountability for their delivery on time and within resources
* Drive UK Operations HR Business Partnering team performance, optimising productivity and eliminating non-value add activity
* Lead the development of key performance indicators across the team and ensure systems are in place to monitor and provide assurance on their effectiveness
* Leverage workforce insights and analytics in order to focus the business's leaders on relevant issues while assessing potential strategies and solutions
* Monitor and evaluate the quality of customer service provided by the UK Operations HR Business Partner team
* Work with People Services team and IT colleagues to achieve HRIS optimisation for the UK Operations HR Business Partner team
Professional Advice and Leadership:
* Provision of specialist knowledge to support the development and implementation of People transformation/change programmes to enable the organisation to achieve its strategic objectives
* Provide specialist and expert advice on all colleague relations matters
* Provide professional leadership and line management to the UK Operations HR Business Partnering team
* Manage highly complex and sensitive communications in emotive and challenging situations, using influential negotiating and motivational skills to achieve desired outcomes
Management/Leadership Responsibilities:
* Lead the development of the UK Operations HR Business Partner model in the organisation by building and leading a team of high performing HR Business Partners (and HR Advisors) that deliver a high quality strategic and operational service
* Take lead responsibility for ensuring new employment legislation is interpreted correctly and communicated appropriately across the UK business
* Provide full line management support and leadership to the UK Operations HR Business Partners and provide specialist guidance, support and coaching to others within the wider HR team
* Responsible for cascading corporate information and briefings to the UK Operations HR Business Partner team
* Lead collaboration with the wider HR function (UK and non-UK) to identify, design and deliver appropriate solutions and People interventions and deploy into the relevant business area
Colleague Relations
* Foster a positive climate of colleague relations across the UK Operations business, to support the implementation of a partnership approach and develop and maintain good working relationships with representatives of Trade Unions and other colleague groups
* Be creative in resolving problems with difficult and highly complex workforce issues to avoid any impact on production and customer facing teams
* Oversee the development, negotiation and maintenance of the specific workforce policies and procedures, ensuring that they support the business plan, meet new legislation, statutory requirements and reflect current best practice
Building Relationships
* Participate in a range of external HR networks representing the Group to share best practice
* Work effectively with HR colleagues across the Group share best practice and work collaboratively
* Develop trusted and meaningful relationships with key functional and site Directors/leads
* Raise the profile and influencing strength of the UK Operations HR Business Partnering team by working closely with managers, teams, and individuals and through attendance at relevant meetings
Personal Development
* Maintain up to date knowledge of current thinking and developments in HR, employment law and legislative changes, HR research and evidence-based best practice
* Maintain Personal Development Plan. Identify own training and development needs and, in discussion with the People Director undertake appropriate training/development/education as required.
* Maintain consistently high professional standards
Role Requirements
Personal Specification
Education
Essential
* Education to degree level or equivalent experience
* CIPD membership
Desirable
* Recognised coaching qualification
* Master's degree
* Management qualification e.g. MBA, MA PG Dip etc
Experience, Knowledge & Skills
Essential
* Ability to drive high performance within a team and create strong team spirit
* Open and highly collaborative, you'll know how to listen, connect and enthuse others with your energy and drive
* Track record of operational and strategic HR achievement, working with a broad remit including organisation design
* The ability to plan the delivery of operational HR and change management programmes to meet business needs
* Evidence of effective working at a senior level in large, complex, high performing environments, providing strategic, business-led advice
* Sound, up to date knowledge of HR best practice, employment law and current thinking and developments in HR
* Experience of supporting/developing HR management information systems and processes/procedures
* Highly methodical with strong organisational skills with the ability to manage a diverse workload to meet deadlines and service requirements
* Excellent analytical skills and ability to translate complex people management and workforce issues into HR strategy and business planning
* Ability to use initiative to anticipate and solve work related problems
* Demonstrable ability to inspire confidence and trust in others, able to draw solutions from others
* Demonstrable coaching behaviours and ability to model these to managers and leaders at all levels
* Outstanding interpersonal skills, demonstrating an ability to build relationships and influence at senior level
* Demonstrable ability to engage both at an operational level with managers and at a strategic level
* Experience of developing constructive working relationships with trade union representatives through negotiation and consultation
* Excellent communication skills, both in verbal and written form in order to ensure efficient and effective execution of duties
* Commitment to Princes' values and behaviours,
Benefits:
* Cash Car Allowance
* 25 Days Annual Leave plus Birthday off
* 14.5% Pension – 5% employee opt in / 9.5% employer
* Hybrid & Flexible Working - 4 Days in Office / 1 Day WFH
* Flexible Holiday Option - Buy 5 Additional Days
* Enhanced Family Friendly & Carers Policies
* Life Assurance Cover
* Private Medical Insurance
* Critical Illness Cover
* Learning & Development Opportunities
LI-GF1