Team Manager/South Tyneside Adult Recovery Service Location: River Drive, Cookson house, South Shields, NE33 1TL Working Hours: 37 Hours per week Contract Type: Permanent - Full time Salary:£31,030-£41,980 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. About the role An exciting opportunity has arisen for an experienced and motivated Team Manager to join our team at South Tyneside Adult Recovery Service ( STARS) STARS is multi agency team delivering drug and alcohol treatment for the residents of South Tyneside. We pride ourselves on being safe, inventive, creative and have the needs of the community and service users at the heart of what we do. As Team manager you will match our organisational values, ambition and commitment, providing effective leadership to frontline staff to ensure we provide high-quality service delivery and effective partnership working across South Tyneside. What You’ll Do In addition to the duties outlined in the full Job Description, you will be responsible for: Providing effective line management for the Recovery Team Offering strong leadership and operational oversight to ensure high-quality delivery Driving innovation across your team, leading initiatives to enhance performance Leading and developing your workstream offer to meet service needs Facilitating supervision and group supervision and lead appropriate meetings in linwe with your workstreams. Delivering training and coaching to support staff development and best practice Supporting the continuous improvement of partnership working and referral pathways Actively contributeing as a member of the management team, supporting service-wide decision-making What you'll need for the role: Leadership: Proven experience leading, managing and motivating teams Customer Service: Strong commitment to excellent service delivery and stakeholder engagement Service Delivery: Ability to oversee day-to-day operations and ensure timely, appropriate support Data & Reporting: Confidence in preparing reports and undertaking statistical analysis Communication: Excellent written and verbal communication skills Problem-Solving: A proactive, solutions-focused approach Adaptability: Flexibility to support evolving services and develop new pathways To view he full job description please click here What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk Closing Date: 2026-02-07 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/ Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk