Overview
We’re looking for a creative and digitally-minded Social Media Manager to join the Freight Island team - someone who thrives both behind the scenes and in front of the camera. You’ll be responsible for building and delivering engaging social campaigns while also becoming a visible part of our brand - capturing energy, storytelling through short-form content, and connecting with our audience in real-time.
You’ll lead the day-to-day delivery of our organic social content from Instagram stories that stop the scroll, to impactful campaigns that drive ticket and table bookings. You know how to connect brand storytelling with commercial goals, and you’re just as comfortable briefing designers as you are jumping on trends in real-time. From championing our kitchens to marketing festival-style events and weekenders, you’ll play a key role in ensuring Freight Island remains one of the UK’s most exciting destinations for food, drink and culture.
What You’ll Be Doing
Responsibilities include (but are not limited to):
Social Media Management & Content Creation
* Own and deliver our organic social strategy (primarily Instagram & TikTok)
* Build and manage the monthly social content calendar for Freight Island
* Collaborate with the wider marketing, design, and programming teams to align campaigns
* Work with the Marketing Manager to deliver joined up campaigns
* Support the development of brand tone, content pillars and voice
* Launch dedicated TikTok strategy
* Liaise with event promoters and partners for cross-promotional content
* Plan multi-channel content around events, food, drinks, and collaborations
* Develop creative campaign concepts and always-on storytelling moments
* Schedule and publish daily content, adapting for platform nuances
* Track content performance (engagement) and use insights to guide future strategy
* Act as the in-house content host for social videos (IG Reels, TikTok, Stories)
* Interview guests, chefs, and performers in a brand-aligned tone
* Collaborate with video editors or edit short-form video content yourself using apps or Adobe tools
* Stay across cultural and social trends and jump on relevant moments in real-time
Community & Influencer Engagement (25%)
* Respond to DMs, tags and comments as part of light-touch community management
* Identify and brief influencers to drive brand awareness and UGC
* Collaborate with event partners and kitchen traders to amplify their reach
* Post brand-aligned updates on LinkedIn highlighting key milestones, and support B2B and recruitment objectives
What You’ll Bring
* 4+ years in a similar social media and content creator role
* Passion for live events, food, drink and hospitality
* A digital-first mindset and a creative approach to marketing
* Experience managing social platforms
* Strong copywriting, editing and content creation skills
* Confident working cross-functionally with creatives, partners and agencies
* A proactive attitude and ability to stay ahead of trends
What We’re Looking For
You’re culturally connected, quick on the pulse and passionate about telling stories. You’re equally strategic and creative - someone who brings ideas and insight to the table.
We want someone who’ll thrive in a fast-paced environment, who’s energised by live experiences and hospitality, and who’s ready to be part of a growing team.
How to Apply
Please submit:
* Full Name
* CV
* Portfolio or examples of social campaigns you’ve delivered
Plus answers to:
* Do you have the legal right to work in the UK?
* What is your notice period?
* Tell us about any F&B, events or hospitality brands you’ve worked with!
This is your chance to help shape one of the UK’s most exciting hospitality brands.
If you’re passionate about social, strategy and storytelling - we’d love to hear from you.
Interview Process
* A video call with one of our People & Talent team
* An in-person interview with our Assoc. Director of Marketing
* Short task
Details
* Location: Manchester (Office-based)
* Salary: £30,000 - £35,000 depending on experience
* Contract Type: Full-Time, Permanent (40 hours/week)
* Hours: Typically Monday–Friday, 10am - 6pm
* Occasional evenings and one weekend per month (depending on trade) will be required. Time off in lieu provided for days worked beyond Monday - Friday.
* Reports to: Assoc. Director of Marketing
* Start Date: ASAP
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