Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
* Open and Closing Routines
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
Work Schedule Requirements
* Schedule will vary weekly but should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* During peak times, hours will increase to support business needs.
Qualifications
* Education - High School Diploma/G.E.D. preferred
* Retail Experience - At least 1 year preferred
* Supervisor/Managerial Experience - Not required
* Skills - Customer Focus, Communication, Interpersonal Skills, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability & Flexibility, Stress Tolerance, Poise, Ambition, Multi-Tasking, Applied Learning, Promoting Diversity & Inclusion, Work Ethic
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories for kids through millennials. The company operates several brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, with over 750 stores worldwide and e-commerce sites. We lead with purpose, prioritize our people, and offer equitable compensation, benefits, and development opportunities.
Additional Information
What You'll Get
* Participation in benefit programs tailored to your lifestyle
* Competitive incentives
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Career Advancement Opportunities
* Training and Development
* Inclusive, supportive team environment
Follow us on Instagram @LIFEATANFA. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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