Head of Operations Hardware/Telecommunications/high growth engineering environment. World class company Overview This Head of Manufacturing Operations role will be the engine room of the business, responsible for Production and Supply Chain, Customer Support, IT and Compliance. The company is a world class technology business, they have an excellent reputation and it is a fantastic place to work. The Role Reporting directly to the COO and based in the office, a summary of the four pillars of the role is as follows: * Supply chain & Production – Oversee the end to end lifecycles, from procurement and manufacturing to the global shipping of thousands of devices annually * Customer Support – Lead the small technical support team to deliver customer excellence, ensuring seamless onboarding and proactive in-life support * IT – Empower the team with the tools they need to stay productive. You’ll own the ISO27001 certification and responsibility for digital security * Facilities & Compliance – Act as guardian of quality and safety standards, maintaining ISO9001 and ISO45001. The Ideal Candidate We are looking for a builder who thrives when turning ambiguity into order. You’ll likely have a background in hardware, telecommunications, or a high growth engineering environment. A summary of the key requirements are as follows: * Proven Leadership – A track record of managin...