About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Scope
Co-ordination and execution of customer orders in accordance with their requirements and / or procedures based on PSA BDP Ethics.
Responsibilities
* Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients
* Effectively manage Ocean Export LCL and FCL shipments from start to finish
* Prepare and process all export documentation including Bills of Lading, Commercial and Certificates of Origin.
* Ensure all documentation complies with customer, carrier, & regulatory requirements.
* Follow SOP's and update accordingly
* Submitting VGM through CNS & Destin8
* Prepare and complete full export documentation and sending prealerts within set KPI
* Ensure compliance with export control regulations inlcuding AMS / ACI / ISF
* Sending EDI bookings and SI to carriers
* FCL and LCL Quotations upon request
* Manage multiple shipments simultaneously, ensuring accuracy & adherence to deadlines
* Resolve any issues related to documentation, cargo readiness, delays, or carrier disputes.
* Non-conformance reporting in accordance with the KPI’s.
* Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies
* Meeting financial end of month deadlines both accruals and sales invoices
Authorities
* Authorised to perform responsibilities autonomously, using initiative to escalate any material impact to the business, as appropriate.
* Identify any opportunities for improvements in overall service quality and business safety.
Qualifications / Experience
* +4 years of detailed experience of logistics and forwarding operations/regulations and documentation
* Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
* Computer literacy with Microsoft Software applications and /or other market leading software applications.