Insurance Account Handler – Motor & Home / Bolton / Starting at £25,000 / Monday–Friday, 9am–5:30pm
Are you a detail-driven professional with a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment and enjoy working with high-value clients? If so, we want to hear from you.
We’re seeking a High Net Worth Insurance Account Handler to join our growing team in Bolton. You’ll specialise in motor and home insurance for high-net-worth individuals, ensuring every client receives a tailored, seamless experience.
What’s on Offer?
* Competitive Salary: Starting at £25,000+ depending on experience
* 21 Days Holiday + Bank Holidays
* Office-Based Role: Work with a welcoming, collaborative team in Bolton
* Friendly working hours – NO WEEKENDS
* Full Training & Ongoing Support: We’ll help you grow and succeed
* A real opportunity to develop your career in high-net-worth insurance
Key Responsibilities of the Insurance Account Handler:
As a key member of our client services team, you’ll be responsible for managing high-value accounts from start to finish:
* Handling new quotations, renewals, and mid-term adjustments
* Liaising with insurers and internal teams to ensure smooth processes
* Keeping accurate records of all communications and policy details
* Responding to client queries quickly and professionally via phone and email
* Providing a customer experience that exceeds expectations
* Staying up to date through regular FCA-compliant training
What We’re Looking For:
We’re after someone who is confident, proactive, and highly organised — someone who enjoys building relationships and isn’t afraid of taking initiative.
You’ll ideally have:
* A sharp eye for detail and high levels of accuracy
* Strong communication skills — written, verbal, and over the phone
* A positive, “can-do” attitude with a bubbly but professional manner
* Experience in a fast-paced office, customer service, or call centre setting
* Familiarity with Excel and Word
* Acturis experience (advantageous but not essential)
* A strong sense of accountability and a results-driven mindset
Apply Now
If you’re eligible to work in the UK and ready to take the next step in your insurance career, apply today and become part of a supportive, forward-thinking team.
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