About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. This belief sits at the heart of The Ricoh Promise, guiding our recruitment, support, and daily work culture. When you join us, you are encouraged to share ideas, challenge the status quo, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
What you will be doing
* Act as a Ricoh ambassador, exceeding performance expectations and productivity levels, leading by example and displaying all Ricoh values positively, sharing successes and mentoring potential Account Directors.
* Be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
* Provide strategic insight regarding the customer’s business/vertical and help customers think differently, bringing new ideas and creative and innovative ways to solve their problems and meet their challenges.
* Proactively understand and diagnose customers’ underlying problems or challenges via a consultative selling approach that identifies new, sustainable, customised solutions (teaching customers things they don’t know) across our core business, ITS, RGS and Outsourcing.
* Increase our brand and credibility as a Digital Services Business, being recognised as a unique trusted partner within the industry.
* Reduce complexity and risk for customers by helping them make purchasing decisions that are right for them and fit their long‑term strategy.
* Drive sales and margins, delivering customer value in any economic environment.
* Protect premium pricing through well‑designed solution sales.
* Proactively identify key stakeholders and personas through strategic account plans, using this data to drive future sales opportunities.
* Determine the right metrics to measure success and identify return on investment (based on the customer’s business performance) to demonstrate how Ricoh has added value to the customer’s business.
* Maintain sales data aligned to assigned accounts, updating all relevant sales systems with accurate information for effective analysis of opportunities, pipeline and scope of interactions within any account.
* Utilise social media to promote the Ricoh brand, gain broader high‑level contacts and networks, and nurture future relationships.
You will ideally have
* Significant experience in a relevant, B2B, Public Sector sales environment.
* Demonstrable track record of clean sales and managing the end‑to‑end sales process.
* Proficient knowledge to articulate Ricoh’s key Value Propositions (OP, OS, RGS and AS/BPS) at C‑suite level.
* Ability to accurately identify and engage with multiple key stakeholders.
* Effective questioning and active listening skills.
* Excellent presentation skills.
* Ability to inspire trust and confidence, creating a positive impression and having gravitas in front of customers.
* Resilience and tenacity with the ability to calculate and manage risks where appropriate.
* Empathetic selling approach, understanding the customer’s point of view.
* Deep understanding of the customer’s business/vertical – economic drivers and customer value drivers.
* Strong commercial awareness and business acumen, staying abreast of market developments.
* Unafraid to share views, even when different or potentially controversial.
* Ability to think about complex issues from a different perspective, bringing fresh insight.
* Initiate and control high‑level debate using strong two‑way communication skills.
* Evidence of high‑level negotiation skills.
In return for your commitment, you can expect
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.
Love to Grow
Your development truly matters. With access to learning pathways, mentoring and career opportunities across functions and countries, you’ll be supported to stretch your skills, explore new directions and stay future‑ready in a changing world.
Love to Give Back
You’ll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is pursued together. You’ll benefit from fair rewards, flexible working, wellbeing resources and real recognition, including programmes such as Imagine. Change. Awards, where colleagues celebrate each other’s achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
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