Job Description
Are you experienced in property, housing or lettings and ready to be a property manager?
Job Title: Property ManagerHours: 9:00 AM - 5:30 PMAnnual Leave: 25 days per annum
Personal Requirements:
* Strong understanding of Residential Property Management and relevant legislation.
* Excellent interpersonal and oral communication skills.
* Customer-focused with a diplomatic approach.
* Ability to work independently and prioritise workload effectively under pressure.
* Good literacy and numerical skills.
Main Duties and Responsibilities:
Property Management:
* Manage property portfolio (RICS/ARMA compliance).
* Support Head of Property Management with service delivery and income targets.
* Handle leaseholder inquiries and communications (calls, emails, correspondence).
* Attend and minute resident and director meetings.
* Address lease contraventions and manage related files.
* Coordinate with legal/admin for abandoned vehicle issues.
* Ensure smooth property operations.
Budgets:
* Prepare service charge budgets according to lease terms and transfers, submitting draft budgets to Directors for review and approval before year-end.
* Promptly and professionally respond to Director queries concerning budgets.
Inspections:
* Ensure regular property inspections are conducted by Health and Safety inspectors and that all raised points are actioned.
* Arrange meetings and inspections for all managed properties.
* Verify that all necessary service contracts and annual inspections are in place.
* Conduct regular property inspections as per management agreements and as circumstances require.
* Upload inspection reports to Riskbase and notify clients.
Insurance:
* Oversee insurance for all properties in the portfolio, including handling claims, renewals, and policy inquiries.
* Liaise with Loss Adjusters, obtain quotes for remedial works, and oversee emergency repairs.
Maintenance:
* Contact contractors to confirm their ability to perform works and issue work orders, seeking Director authorisation when necessary.
* Monitor contractor performance, follow through on job completion, and update the Property Management System (PMS).
* Issue and monitor the safe return of keys to contractors, recording information in the Key book.
* Ensure key cabinets are secure and closed daily.
* Maintain an updated Approved Contractors List, ensuring all contractors hold Public Liability Insurance.
* Prepare specifications for cleaning, gardening, window cleaning, etc., issue tenders, and appoint contractors in collaboration with senior property managers.
* Issue contracts to contractors, ensuring compliance with current health and safety legislation.
* Conduct regular site inspections to monitor works and keep Directors informed of progress before authorising part or full payments, in conjunction with the Head of Property Management.
* Ensure all contracts and schedule of works for properties are entered and updated in the computerised system.
* Advise all lessees and/or tenants of impending works.
* Regularly monitor contractor performance.
Randstad Business Support is acting as an Employment Agency in relation to this vacancy.