E-commerce Account Executive
Location: Birmingham (hybrid)
Salary: £25,000 - £35,000 (depending on experience)
About the Role
We're looking for an ambitious E-commerce Account Executive to play a key role in the delivery and ongoing management of website projects and client retainers. This role suits someone with a solid background in web and e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for driving client success.
Key Responsibilities
Project Management
* Plan, execute, and oversee delivery of web and e-commerce projects
* Ensure projects are completed on time, within scope, and on budget
* Act as the main point of contact for clients, managing communication and resolving issues
Retainer Management
* Manage ongoing client retainers and ensure deliverables are consistently met
* Proactively identify opportunities to add value for clients
* Track and report on performance metrics, providing actionable insights
Client Collaboration
* Build strong relationships with clients, understanding their business goals
* Provide updates, reports, and strategic recommendations to support growth
Team Coordination<...