Contract Manager
City of London London
£80,000
An exceptional, career-enhancing opportunity has arisen for a Maintenance Contract Manager to join a leading organisation within the building services maintenance sector. With continued growth and a steady influx of new contract wins, we are seeking a driven and ambitious Contract Manager who is eager to progress their career within a high-performing team.
You will oversee a commercial property in West London, reporting directly to the Area General Manager. Responsible for an engineering maintenance contract valued at approximately £1m, you will manage the P&L, ensure SLAs and KPIs are consistently exceeded, and support both planned and reactive maintenance activity delivered by a team of engineers. The role also includes quoting works, leading the onsite team, and providing outstanding stakeholder management.
This is a fantastic opportunity to join a market-leading organisation and take your career to the next level.
Key Responsibilities Reporting directly to the Area General Manager
Full responsibility for P&L performance
Managing KPIs and SLAs across the contract
Providing technical support to both the client and the engineering team
Ensuring all company quality procedures are implemented and adhered to
Building and maintaining strong client relationships
Attending client meetings and managing daily client requirements
Overseeing additional project works and variations
Leading recruitment processes and managing staffing levels
Developing and appraising staff, including career development plans
Handling absenteeism and managing disciplinary procedures
Producing reports as required
Identifying and securing additional business opportunities
Managing the permit-to-work system
Overseeing all health, safety, and environmental performance on the contract
Requirements Technical qualifications: Apprenticeship / City & Guilds in Electrical Installations, Mechanical Engineering, Air Conditioning, or HVAC
Proven experience managing contracts and maintenance teams
Strong interpersonal and people-management skills
Highly motivated and performance-driven
Strong IT skills
Excellent written and verbal communication
Salary & Benefits £80,000 annual salary
25 days annual leave
Life Insurance
Opportunity to join a dynamic, collaborative team
Clear pathways for career development and progression
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