We are currently looking for a Training Content Specialist, to be based in the Northampton, Coventry, or Birmingham area. As the Training Content Specialist, you will be responsible for increasing the company's productivity by driving continuous improvement via high quality engaging training which will aim to teach new skills, knowledge and systems, eliminating inconsistencies and inspiring your colleagues. You will create training packages using a range of technologies including video and e-learning platforms, ensuring effective communication of Training content by managing and developing our Training Hub, and coordinating with third-party training organisations. You will be based from home, with travel to Operational Centres across the UK as and when required. What we need from you: Experience designing training materials using multi-media. Ability to be hands on and lead by example. Excellent planning program, management and documentation skills with meticulous attention to detail. Interpersonal skills that enable you to work with people at all levels of our organisation, motivate others and change people's attitudes when necessary. Excellent presentation skills. Experience of Microsoft Office suite. Must have great organisational and planning skills to manage your time and to meet deadlines and objectives. Good time-keeping skills and the ability to multitask to enable you to effectively manage training schedules. Proactive, enthusiastic, and innovative approach to work. Must have a full driving licence, be prepared to travel and have a flexible approach to work Duties and Responsibilities: To create and develop relevant training documentation and ensure it is effectively communicated across the business. To design and deliver effective e-learning through video material, infographics, and interactive web-based resources. Work with the Training Manager to roll out new initiatives to ensure consistency, support training projects and ensure key deliverables are achieved. Regularly liaising with the Training Manager on new ways of delivering solutions and introduce best practice training initiatives to the business. Provide effective and thorough feedback on training outcomes ensuring best practice is understood and shared. Work alongside the Performance and Quality Team to proactively identify training opportunities and to track benefits of training delivered. What we offer you in return: Car Allowance 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you A further paid day to volunteer for a charity of your choice The opportunity to develop in your role - the more you learn, the more you earn Medicash Cover - look after you and your family by providing a range of positive health care benefits Car Benefits Scheme - we can help you take step towards driving green Contributory workplace pension plan Cycle to Work Scheme Life Assurance cover The ability to purchase shares in our successful global company at a discounted rate An exclusive deals and discounts website, saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home