Details
Reference number
416984
Salary
£27,252
National Minimum: £27,252 London Minimum: £30,389
The London minimum payrate above applies up to an 18 miles radius of WC2 5HS. If you reside beyond 18 miles from WC2 5HS, the pro-rate salary will be at the national minimum rate above.
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Executive Officer
Contract type
Fixed term
Length of employment
18 months
Business area
ONS - Surveys and Data Collection - Social Surveys Field Collection
Type of role
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
18
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Remote working (anywhere in the UK)
About the job
Job summary
Are you looking for a new challenge? Do you have great organisational skills, a good level of resilience and the ability to listen and communicate at any level? Are you a people person? If you meet these qualities, then this may be the role for you.
The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
This post sits with Social Surveys Field Collection (SSFC) which delivers many of Great Britain's largest social surveys. Our purpose is to provide high quality data to underpin core National Statistics and the wider statistical system. While much of ONS relies on them for outputs and statistical bulletins, the statistics we generate also support research, policy development and decision-making across the public and private sectors. The Social Survey Collection Division is one of the largest divisions within ONS, with approximately 1,400 colleagues.
Underpinning all this work is our mission statement, which reads: "We are a flexible and diverse community of data collection experts, and our mission is to collect and deliver high quality, trusted social survey data from the public, utilising robust, sustainable and innovative processes to paint a picture of rapidly changing life in the United Kingdom."
The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP's 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.
As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery.
There is a requirement to work a minimum of 30 hours per week across 4 days.
Job description
This is an opportunity at Executive Officer (EO) Grade for an Interviewer Manager.
Interviewer Managers manage a team of up to 15 remote working interviewers, engaging with members of the public in their local geographical location. Interviewer Managers are equivalent to the Executive Officer (EO) grade and are placed on Homeworking contracts.
Learn more about our roles and how you can grow your career with us.
Travel to the area you cover will be expected as required by operational needs which could be as regularly as weekly.
Responsibilities:
* Support and monitor interviewer performance against agreed survey and interviewing guidance, being prepared to work extensively with each interviewer in the field to provide support and build capability.
* Interpret, act on and feedback results of management information within the team to maximise flexibility, response and quality of the survey outcomes.
* Provide effective communications to team and to colleagues as required.
* Ensure conduct, under-performance and attendance matters related to staff in team are pursued and dealt with in line with ONS policy and procedures, escalating difficult cases to the HEO (Field Operations Manager).
* Ensure effective and efficient use of own and team's time and travel in line with central guidance and the most economic use of travel and subsistence.
* Work closely with IM team to ensure consistent procedures and practices are aligned to the strategic direction of the Field Community.
Please refer to the Candidate Pack for further details about the role and associated travel requirements.
Person specification
Essential Criteria:
* Accountable leadership, the ability to make balanced decisions as pace in line with business objectives and operational change.
* Performance management through effective feedback and coaching to develop capacity.
* Leadership skills to influence a remote working team to deliver operational goals whilst creating an inclusive environment.
* Highly organised and able to manage conflicting priorities to tight deadlines.
Licences
A full UK Driving License and access to a vehicle for work use.
Behaviours
We'll assess you against these behaviours during the selection process:
* Leadership
* Communicating and Influencing
* Working Together
Benefits
Alongside your salary of £27,252, Office for National Statistics contributes £7,894 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we're committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
Artificial Intelligence (AI)
Artificial Intelligence (AI) software such as ChatGPT, Claude, Copilot and Gemini are powerful tools that can create and review text in ways that mimic what people can do. These tools can help you enhance your application and prepare for the process, but it is essential you use them appropriately.
They must also not be used to provide misleading or false information at any stage of the application journey.
It is also important to understand that while AI can help you prepare for an interview, you must not use it to produce responses during an interview.
For full guidance in relation to the use of AI through the recruitment process, please click here.
Application Process
Number of Stages: 2 stage process
Stage 1: Application
Stage 2: Interview
Stage 1 – Application
The assessment process at the application stage will be based on your work history, skills, experience, CV, and personal statement. It is important that your application is tailored to highlight the skills, knowledge, and experience relevant to the role.
If a personal statement is required at application stage, it will state the maximum wordcount allowed, which should not be exceeded. Where it is a requirement to make a personal statement, you should provide evidence for each essential skill criterion listed in the person specification. As these criteria are scored, it is advisable to give clear examples for each one, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result).
Please note that Success Profiles Behaviour examples are not required at this stage of the application process.
When a high volume of applications are received, the sift pass mark may be adjusted. Candidates will be invited to interview based on their merit order, with those achieving the highest scores being prioritised. Applicants who score below the adjusted pass mark but still pass will be placed on hold and may be invited to interview at a later date.
Stage 2 – Interview
If invited to interview, you will be assessed using techniques aligned with the Civil Service Success Profiles framework, covering all behaviours listed in the job advert and any required technical skills.
Interviews will take place via Microsoft Teams.
A reserve list may be held for a period up to 12 months from which further appointments may be made.
The Sift will be conducted from Monday 8th September 2025
Interviews will be conducted from Monday 22nd September 2025
For the full terms and conditions of the post, please see attachment.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Recruitment Operations
* Email :
Recruitment team
* Email :
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission