Ocean Coordinator
Location: Birmingham
Salary: Up to £33,000
A well-established freight forwarder is seeking an experienced Ocean Import Coordinator to join their busy operations team in Birmingham. This is an excellent opportunity for a motivated professional to take ownership of ocean import shipments and develop their career within a supportive environment.
The Ocean Coordinator will manage end-to-end import shipments by sea, ensuring accurate documentation, smooth communication with carriers and clients, and full compliance with customs regulations. You will play a vital role in maintaining service excellence and meeting customer expectations.
Key Responsibilities:
Oversee the full process of ocean import shipments from booking through to final delivery
Prepare and manage import documentation, including customs clearances
Communicate daily with shipping lines, overseas agents, and customers
Monitor shipments and provide proactive status updates to clients
Investigate and resolve any shipment or documentation issues
Ensure compliance with international trade and customs regulations
Collaborate with colleagues across operations and customer service teams
About You:
Previous experience in ocean imports within a freight forwarding or logistics setting
Knowledge of customs procedures and import documentation
Strong organisational and communication skills
Proficient in freight systems and Microsoft Office
Able to work under pressure and manage multiple shipments simultaneously
What's on Offer:
Salary up to £33,000 (depending on experience)
Company pension scheme
Sick pay entitlement
Private medical scheme
A professional and supportive team environment with career development opportunities
If you are a detail-oriented individual with a solid background in ocean imports, this position offers the chance to join a respected logistics provider and progress your career.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy