Job Summary The Operations & Facilities Manager will lead the day-to-day operational management of the hospice’s Hagley Road premises, ensuring the safe, efficient, and compliant running of the site to support exceptional care, ensuring compliance with all relevant legislation, regulatory standards, and Care Quality Commission (CQC) requirements. 37.5 hours per week Key Responsibilities Health, Safety & Compliance Serve as the Health & Safety Lead for the site, ensuring compliance with all statutory, policy, and guidance. Chair monthly Health & Safety meetings Conduct risk assessments, audits, and COSHH reviews; monitor performance against national standards and implement corrective actions. Ensure the hospice is compliant with facilities management audits and COSHH reviews. Stay informed on Health & Safety Executive (HSE) updates and ensure hospice policies reflect current best practice. Person Specification: Education/Qualifications Essential 5 GCSEs at grade C or above or equivalent IOSHH qualification Desirable M&E Qualification BIFM (or equivalent) Diploma in Facilities Management/H&S ILM (or equivalent) certificate in management or equivalent level of knowledge and experience NEBOSH qualification Previous Experience Essential 3 years experience in management of hard and soft FM services Proven experience of leading a team Experience of contract tender and selection process Experience of procurement and budget management Experience of report writing and presentation Desirable Experience of project management Experience of working in a healthcare environment Skills, Knowledge & Abilities Essential Understanding of Estates Legislation and the ability to keep up to date, and react to changes Understanding of HSE compliance and implementation in the workplace Understanding of audit, evaluation and monitoring processes Good written and verbal communication skills including presentation and teaching skills IT literate and ability to use full Microsoft Office Suite Good understanding of GDPR and Data Protection Desirable Hands on Trade / Skills(s) qualification Attitudes, Aptitudes & Personal Characteristics Ability to work independently and as member of the team Ability to plan workload of self and others Approachable and adaptable with a flexible approach to work Ability to motivate self and others at work Prepared to undertake own training and development necessary for the role Driving licence and access to own vehicle To find out more and apply for this position, please visit: https://hr.breathehr.com/recruitment/vacancies/44504