Job Title: Supervisor, Safety & Security
Department: Security
Location: Rochester General Hospital
Hours Per Week: 40
Schedule: 6:30am-3:00pm
SUMMARY:
The role manages day-to-day shift operations to ensure effective delivery of security services across Rochester Regional Health facilities. Responsibilities include staff scheduling, performance management, policy enforcement, and quality assurance of incident documentation. The role coordinates emergency responses, provides leadership during critical events, and communicates with department leadership to support organizational goals. This role also ensures readiness of security equipment and fosters a professional, safety-focused team environment.
RESPONSIBILITIES:
* Supervision & Scheduling: Oversee daily shift operations, prepare schedules, secure coverage, evaluate officer performance, and administer discipline as needed.
* Operational Oversight: Review reports, maintain accurate property and time records, conduct roll call briefings, and ensure all directives and policies are followed.
* Safety & Security: Monitor and ensure the protection of patients, staff, visitors, and hospital property; coordinate responses during emergencies, alarms, and disasters.
* Law Enforcement Authority: Exercise Peace Officer powers under NYS law, including arrest, detention, protective custody, lawful searches/seizures, and secure transport of individuals.
* Accountability & Communication: Safeguard departmental equipment, oversee valuables transport, conduct in-service training, and provide daily updates to leadership.
REQUIRED QUALIFICATIONS:
* High school diploma or equivalent
* 3 years of experience in Law Enforcement, Corrections, Military, or Security
* Eligible to be designated as a Peace Officer by Rochester Regional Health and eligible to be registered with the New York State Division of Criminal Justice Services (DCJS) as a Peace Officer
* Valid NYS Driver’s License
* Must have a valid NYS Pistol Permit. (Within 18 months of successful completion of the Peace officer Academy)
* NYS Security Guard Act License (OR) Registered as a Police or Peace Officer in NYS and required to obtain NYS Security Guard Act License within 90 days of hire
PREFERRED QUALIFICATIONS:
* Strong interest in safety and security, public safety, or law enforcement.
* Excellent communication skills and a customer-focused attitude.
* Ability to maintain a professional demeanor in high-stress or emergency situations.
* Demonstrated interest in security, safety, or law enforcement is preferred.
* Ability to guide and motivate team members while setting a professional example.
* Maintains honesty and confidentiality; upholds departmental standards in all actions and reports.
* Associate’s Degree
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE:
$34.00 - $35.50
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