Leatherhead (Mondays & Tuesdays), Reigate (Thursdays & Fridays) Our client is seeking a proactive and personable Office Assistant / Receptionist to ensure the smooth running of their offices and deliver a welcoming front-of-house experience. This dual-location role combines reception duties with hands-on office support, helping maintain a productive and professional workplace environment. As the first point of contact for visitors and callers, you will play a key part in creating a positive experience while also providing vital behind-the-scenes support to the wider team. Company Benefits: Competitive salary and annual bonus scheme Pension Scheme Death in service benefit Long service rewards 25 days’ holiday plus Bank Holidays Flexible and hybrid working Key Responsibilities: Greet visitors warmly and ensure a professional, friendly experience Answer and direct incoming calls promptly and courteously Take accurate messages and deliver them quickly to the appropriate team members Maintain a clean, welcoming reception area and meeting rooms Assist with refreshments and hospitality when required Handle ID checks and documentation in accordance with company policy Sort, distribute and manage incoming and outgoing mail and deliveries Organise archiving of documents and manage storage records Photocopy and prepare documentation, often to tight deadlines Monitor and restock office supplies and stationery Run occasional errands and support ad hoc administrative tasks Provide basic IT and typing support where needed Offer assistance across departments as required Maintain confidentiality and act with discretion at all times Demonstrate a positive and team-oriented attitude Uphold professional and customer-focused standards consistently Experience and Skills Requirements: GCSE (or equivalent) in English and Maths (Grade AC / 9-4) Previous experience in a reception, customer service or office support role Professional telephone manner and excellent communication skills Friendly, approachable, and client-focused attitude Ability to prioritise and stay organised under pressure Able to work independently and show initiative Presentable and well-groomed with a professional appearance Comfortable with light physical tasks (e.g. lifting boxes, files) Proficient in using standard IT and office software Reliable, discreet, and committed to maintaining confidentiality Willing to learn, adapt and support others If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted