Fire & Security Service / Fault Engineer
Location: Kent / London (covering London, Kent, Surrey, Sussex & Essex)
We are seeking an experienced and motivated Fire & Security Service/Fault Engineer to join a growing team delivering high-quality service and maintenance solutions to a portfolio of commercial and high-end residential clients.
The successful candidate will have proven experience working across a range of fire and security systems and be comfortable travelling throughout London and the South East. This role also includes participation in a 1-in-4 out-of-hours call-out rota, attracting an additional £250 per call-out week on top of salary.
Key Responsibilities
Service, maintain and fault-find on fire and security systems.
Diagnose and rectify system faults efficiently and professionally.
Provide technical support to customers and internal office staff.
Deliver out-of-hours technical support and site attendance when on call.
Assist with the training and development of colleagues where required.
Identify and report non-conformance issues relating to installed systems.
Maintain high standards of workmanship and customer service.
Demonstrate strong commercial awareness and professionalism at all times.
Undertake any additional duties within the scope of the role as required.
Systems Experience Required
Intruder Alarms
Texecom
Honeywell
Scantronic
Menvier
CCTV
Avigilon
Dahua
IDIS
Access Control
Gallagher
Paxton
TDSI
WIN-PAK
Video Entry
BPT XIP
Urmet
Paxton Net2 Entry
Fire Alarms
Advanced
C-Tec
Kentec
Gent
Morley
Essential Requirements
Minimum 5 years' experience within the fire and security industry.
Full UK driving licence.
ECS Card.
Ability to pass full security screening and DBS checks.
Strong fault-finding and diagnostic skills.
Good understanding of IP networking and system integration, including:
VLAN configuration
Active Directory
Network-based security systems
Desirable Experience
Previous experience working within high-end residential or premium commercial environments.
Strong customer-facing and communication skills.
Ability to work independently and manage workload effectively.
Benefits
Monday to Friday, 8:30am – 5:00pm (45-minute lunch break).
No weekend or bank holiday working (outside of call-out duties).
Additional £250 payment for each call-out week completed.
Company vehicle.
Fuel card.
Pre-paid parking and congestion charges.
Company laptop, phone and PDA.
Generous commission scheme.
Ongoing training and professional development.
Company pension scheme.
Private healthcare options following successful probation.
Company workwear provided.
Regular team-building events and social activities.
If you are an experienced Fire & Security Engineer looking to join a professional and supportive organisation that values quality, development and customer service, we would like to hear from you.
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates