We are looking for a Senior Administrator to be a part of a friendly, dedicated administration team.
If you are looking for a rewarding administration role we would love to hear from you.
The Musculoskeletal (MSK) Service sits within the Specialist Advice and Support Services (SASS) division.As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona.
This role is based at Cosham Hospital but travel across sites may be required at times.
Main duties of the job
You will be a senior member of the Sirona MSK admin team and will be responsible, along with other senior administrators for delegating and overseeing the day-to-day work of the BNSSG administrative team in the defined localities.
This will include ensuring optimisation of administrative processes, including appointment or would you recommend booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.
You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.
As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. You will have negotiation skills to engage others to achieve results.
You will also assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment. There may be a requirement to deputise for a Band 5 admin lead in periods of absence.
Duties described are not exhaustive and may be varied from time to time. The Sirona values are integral to the way you are expected to perform.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person Specification
Qualifications
* NVQ 3 in administration or equivalent training/demonstrable experience.
* Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Knowledge, Skills & Experience
* Knowledge of how to train/mentor others and, where relevant to the role, how to line manage others
* Experience of administration work relevant to the position applied for.
* Knowledge of diary management and organising meetings/clinics/event
* Range of IT skills including electronic communication, text processing, spread sheets and data bases
* Significant practical experience in a wide range of relevant administrative procedures,
* Experience of working in a healthcare organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£27,485 to £30,162 a yearPer annum, pro rata
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