The Drive team delivers the greatest driving experiences in the world - we are memory makers! We are responsible for planning, costing, developing, organising and delivering all retail drive experiences, manufacturer and corporate driving events on this historic track.
We are a multi-functional, highly-skilled team who pride ourselves on developing thrilling bucket-list level products and extraordinary customer experience, and we know how to have fun too! We work with the best track instructors in the business with a fleet of over 50 cars including bucket list worthy supercars from Ferrari, Aston Martin, and McLaren, adrenaline-pumping sports cars from Caterham and BMW, to our ultimate race cars the Formula Single Seaters, and not forgetting our fleet of onsite vehicles.
Job Purpose
To be a proactive and influential member of the workshop team in a fast paced workshop environment which works to tight deadlines in order to provide a well maintained fleet of Ferraris, New Aston Martin Vantages, McLaren 620r’s/570gt4’s & Single seaters, capable of delivering the Silverstone range of driving products in accordance to schedules provided
Key Relationships
* Customers and visitors
* Chief Instructor
* Workshop Manager
* Lead Technician
* Technicians
* Third party suppliers.
Key Responsibilities
* To maintain vehicles in accordance to maintenance schedules and plans.
* To prepare vehicles to agreed technical and presentational standards, as well as contribute to financial aims and budgetary targets.
* Be responsible for vehicle bay related activity in accordance to Company housekeeping standards and Health and Safety at Work standards.
* To professionally and conscientiously work as part of the team to contribute to departmental aims.
Duties will be to conduct vehicle inspections, fault diagnosis, mechanical repair and customer interaction.
In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by the Workshop Manager and/or Lead Technician from time to time.
Team Responsibilities
* Customer Service
* Willing to go that ‘extra mile’ to delight the customer
* Communication
* Is clear and articulate in oral and written communication
* Team Working
* Provides support for others
* Drive for Results
* Has energy and is self-motivated
Performance Responsibilities
Performance will be monitored against the following:
* Objectives set through the Personal Development Review (PDR) process
* Ownership and completion of agreed business priorities in a timely manner
* Teamwork
Skills, Knowledge and Expertise
* NVQ Level 3 in Motor Vehicle Engineering
* Prestige or Sports cars experience
* Clean UK driving licence
* Flexible approach
* Dedicated and ambitious
* Good team working
* Demonstrate leadership skills
* Welding and fabrication experience (desirable)
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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