A Managed Services Provider based in Sheffield is looking for an apprentice to support their clients remotely as well as onsite. Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business. KEY DUTIES – * Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US * Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) * Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution * Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Meets the eligibility below ELIGIBILITY * Living in Barnsley, Doncaster, Rotherham or Sheffield * Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. * Have the right to live and work in the UK. * Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available. WANT TO KNOW MORE? Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity