Pay: £13.00 per hour
Job Description:
Quattro Resourcing have openings for a confident Customer Service Associate on an immediate basis for a full-time role based in Haverhill, Suffolk.
Although we are looking for someone with previous experience in a similar role, full-training will be provided if required.
Position: Customer Service Advisor
Location: Haverhill, Suffolk
Schedule: Monday to Friday. 0900 to 1730hrs, Saturday (rota basis), 10am to 2pm
Weekends, Bank Holidays & Overtime: Weekends & Bank Holidays not required.
Salary: Starting at £13.00 per hour (negotiable depending on experience)
Daily duties:
* Have the ability to consistently answer and direct phone calls in a polite and professional manner.
* Deal with customer tickets via internal systems and act on these accordingly.
* Greet visitors and direct them to the appropriate person or department
* Perform general clerical duties, including photocopying, faxing, mailing and data entry.
* Maintain electronic and hard copy filing systems
* Assist in the preparation of regularly scheduled reports
* Enter data into spreadsheets and maintain databases
* Manage inventory of office supplies and place orders when necessary
* Coordinate and schedule appointments and meetings
* Provide administrative support to ensure efficient operation of the office
Requirements:
* Excellent phone etiquette and communication skills
* Strong organisational skills with the ability to multitask
* Proficient in computerised systems
* Previous experience in an administrative or office role is essential
* Attention to detail and accuracy in data entry tasks
* Ability to type accurately and efficiently
* Self-motivated
* Willingness to learn & progress
This is a temp to perm position