Job Scope:
The Haute Couture Sales Assistant is responsible for assisting the Haute Couture Sales Director with managing clients’ requests and following up on products’ delivery.
Main Duties and Responsibilities:
* Coordinate with HC Sales Director on daily basis to consolidate client appointments.
* Assist the HC Sales Director during the appointments.
* Help and support any Haute Couture Sales Agent when needed, especially when they are assisting clients in the boutique.
* Consolidate and follow up with the HC Sales Director to track progress for each purchase.
* Report all exceptional requests and or changes that may occur to the HC order.
* Follow up on the order status of all HC clients.
* Coordinate with the Haute Couture Client Servicing department for sketches and embroidery.
* Maintaining the Haute Couture salon and display in accordance with the in-house standards
* Coordinating the rotation of samples
* Samples inventorying
Customer service
* Coordinate and participate in events, promotional launches, client meet-and-greets, and other networking opportunities.
* Organize client attendance at fashion shows, presentations, and exclusive brand events.
* Take, organize, and consolidate client appointments in an efficient manner.
* Process with client’s orders following our policy & procedure.
* Travel to clients for fittings, delivery, etc, if needed.
Haute Couture Production
* Follow-up with the Haute Couture Client Servicing department on the production process.
* Follow-up on delivery according to specifications.
Administrative Duties
* Coordinate the preparation of invoicing with the HC Sales Director.
* Provide daily reports detailing client appointments, nationalities, meeting outcomes, and order updates.
Perform other job-related duties.
Qualifications:
* Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field.
* 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations
* Proficiency in IT tools: Microsoft Office (Excel, Outlook, Word and Power Point); Fashion GPS.
* Knowledge of fabrics, materials, embroidery, and HC production processes.
* Flexibility for business travel.