Home based with regular travel in the North Wales area. Are you passionate about making a difference and leading teams to provide exceptional support? Gray Healthcare is seeking a Service Manager to oversee and manage approximately four to five support packages across North Wales. This is a home-based position that requires regular travel, offering the opportunity to collaborate closely with dedicated teams and help shape high-quality care. In this role, you will provide direct line management to Support Workers, including bank staff. You will coach and mentor your teams to deliver person-centred support, enabling the individuals we assist to live their best lives. By leading by example, you will foster a positive work culture that encourages staff retention and promotes a collaborative team environment. This is a full-time position that requires 37.5 hours of work per week. You will also be part of the Operational On-Call rota. Key Responsibilities of the Service Manager: · Always embody the essence of Gray Healthcare as a professional ambassador, passionately reflecting its vision and values in every interaction. · Oversee the profit and loss (P&L) for each service to ensure that we stay on track with our budget targets. · Provide strong, effective leadership for day-to-day operations. · Ensure that each of our services consistently offers exceptional support aligned with the terms of our comm...