Monarch house has everything you need to create your home away from home. Perfectly situated on Kensignton High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and concenience to all.
We are looking for a passionate and driven Executive
Housekeeping Manager to lead our wonderful team at Monarch House delivering
excellent standards and memorable experiences for our guests.
What you'll do:
* You will lead and
inspire your team in delivering and maintaining exceptional cleanliness
standards.
* You will ensure that the Housekeeping
department delivers prompt, efficient and courteous service to our guests.
* You will build a guest
Focused culture within Housekeeping where every member of the team should feel
they can make a contribution to guest satisfaction.
* To proactively monitor all aspects of
expenditure and take remedial action.
* Find credible business solutions to
address operational issues relating to product or service
* To have well planned rosters to ensure that payroll spend is in
line with forecasted occupancy/revenue and budgets flexing them according to
changing business needs.
* To recruit, retain and develop high performing employees
that uphold the hospitality values of the Business.
Who
you are:
* Previous
experience of Managing / Supervising Housekeeping Teams ideally with some past
experience gained in London, and in service department
* Excellent
communicator and people manager.
* High
levels of attention to detail and resilience.
* Demonstrated ability to increase productivity
and continuously improve methods, approaches, and departmental contribution while remaining cost-sensitive.
* A visionary – someone who can see the big
picture and will have a meaningful input into enhancing the Housekeeping function with a clear understanding of how to achieve it
What we will offer you:
* Excellent Training and Career Development opportunities
* Competitive Salary plus Service Charge
* Award and Recognition Programs
* Service charge and benefits
* Social Activities
* Dry cleaning facilities
* Lucrative referral scheme