Full Stack Platform Engineering Manager – UK Shared Services Platform (Digital)
BT Group – Manchester, England, United Kingdom
3 weeks ago – Be among the first 25 applicants.
We operate a flexible hybrid working model – three days together in the office, two days wherever works for you. However, on occasion, you may be required onsite for up to five days a week to meet business or customer needs.
Eligibility
Eligibility for UK Security Clearance at the required level is essential for this role. You must have this clearance in place before you can start.
Why this job matters
As the Infrastructure Design Team Lead, you’ll own the team responsible for the UK Shared Services Platform—providing the UK government with a fully maintained, certified service management and tooling platform. With over 90 government contracts already on board, you’ll help lead the next wave of technical evolution as we move government services to the cloud. This is a unique opportunity to make a real impact on public safety, while tackling complex challenges across people, processes, physical environments, and technical solutions.
What You’ll Be Doing
* Taking design ownership of a complex tooling, network management, and service management platform.
* Overseeing our cloud‑first journey for future government contracts.
* Providing detailed costings to support new business opportunities.
* Working closely with in‑life operations to ensure service levels are consistently met.
* Maintaining a clear roadmap for obsolescence, software versioning, and licensing.
* Managing a multi‑disciplined team covering database, networks, security, virtualisation, and cloud technologies.
* Collaborating with security teams to ensure platform health and prepare for annual certifications.
* Driving security and compliance, including risk management and thorough testing.
* Leading documentation, training, and knowledge sharing to empower your team and end‑users.
* Working collaboratively with cross‑functional teams to ensure seamless integration and smooth operations.
The skills and experience you’ll need to succeed
* A proven background in managing secure platforms within UK government or regulated environments.
* Familiarity with IT security best practices, data protection, and incident management tools (e.g., JIRA, ServiceNow).
* Experience working in certified environments and understanding government security regulations.
* Proven people management and leadership background.
And
* Excellent communication and stakeholder engagement abilities.
* Demonstrated experience solving complex problems and making sound decisions under pressure.
* A security‑first approach in everything you do.
Skills Profile
* Change Management
* IT Security
* Cloud Computing
* Agile Methodologies
* Infrastructure Architecture/Design
* Continuous Integration/Continuous Deployment Automation & Orchestration
* Project/Programme Management
* Decision Making
* Growth Mindset
* Performance Management
* Inclusive Leadership
Our leadership standards
• Leading inclusively and safely – I inspire and build trust through self‑awareness, honesty, and integrity.
• Owning outcomes – I take the right decisions that benefit the broader organisation.
• Delivering for the customer – I execute brilliantly on clear priorities that add value to our customers and the wider business.
• Commercially savvy – I demonstrate strong commercial focus, bringing an external perspective to decision‑making.
• Looking to the future – I experiment and identify opportunities for growth for both myself and the organisation.
• Building for the future – I build diverse future‑ready teams where all individuals can be at their best.
We value diversity and inclusion
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criterion. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If you’re excited about this role but your past experience doesn’t align perfectly with every requirement, please apply anyway – you may just be the right candidate for this or another role in our wider team.
Job details
* Seniority level: Not Applicable
* Employment type: Full‑time
* Job function: Engineering and Information Technology
* Industries: Telecommunications
* Location: Manchester, England, United Kingdom
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