At Residential Management Group (RMG), compliance sits at the heart of everything we do – protecting our customers, our clients and our colleagues.
We're looking for a Senior Compliance Officer to play a key role in supporting the delivery of statutory and regulatory compliance across our managed portfolio. This is a varied and high-impact role, working closely with internal stakeholders and external compliance providers to ensure high standards are consistently met across core compliance, asset testing and asset hazards.
You'll take ownership of supplier performance against agreed SLAs, respond to a wide range of compliance-related enquiries, and support the Compliance Manager with reporting, audits and risk reduction activity. This role also provides the opportunity to deputise for the Compliance Manager where required.
Where will I be working?
Based full time at our offices in Northwich (CW9 7LN). After probation will be 4 days office based and 1 day working from home - 37.5 hours per week Monday to Friday
What you'll be doing
1. Managing relationships with compliance service providers, including monitoring performance against agreed SLAs. Undertaking regular performance review meetings with external providers and resolving issues professionally
2. Ensuring statutory Health & Safety requirements are met across relevant modules, including Fire Risk Assessments, Water Risk Assessments, EICRs, LOLERs and Fire Safety Regulations (England) 2022
3. Supporting and guiding Compliance Officers to ensure compliance instructions are raised and completed within required timescales
4. Assessing and responding to compliance-related enquiries from colleagues, customers and third parties
5. Monitoring and managing hazards arising from asset testing reports, escalating and reporting risks as required
6. Supporting the preparation of monthly board reports, providing data insights and commentary
7. Carrying out audits and data ‘dip checks' to identify irregularities and support resolution
8. Deputising for the Compliance Manager when required, including delegating tasks and supporting team development
What we're looking for
Essential:
9. Experience within compliance or health & safety administration role
10. Excellent attention to detail with the ability to manage multiple priorities to tight deadlines
11. Strong written and verbal communication skills, with confidence in dealing with external suppliers
12. Able to work independently and collaboratively as part of a team
13. Advanced Excel skills (V-lookups, X-lookup, pivot tables)
Desirable:
14. Experience in property management or residential block management
15. Experience coaching, mentoring or supporting colleague development
Why join RMG?
You'll be part of a supportive and knowledgeable compliance team, where your expertise is valued and your contribution has a real impact on safety, quality and customer experience. We offer agile working, exposure to a broad compliance portfolio, and the opportunity to further develop your career within a well-established and growing organisation.
What does RMG have to offer you?
16. A 37.5 hour working week and a competitive salary
17. 27 days holiday plus all Bank Holidays
18. Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
19. Sponsorship for study and professional qualifications (up to 4 study days)
20. Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
21. As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!