Inclusive employer, member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Role Overview
As part of the firm's insurance group, the team handles a wide variety of claims against various professionals and businesses. The role largely involves defending liability claims both pre‑ and post‑litigation, and providing coverage advice to insurers, including management liability policies covering D&O and EPL. The team acts for all major Professional Indemnity Insurers and directly for a number of large professional services firms and businesses, from SME to large corporates.
Responsibilities
* Manage a caseload of EPL claims, acting for the vast majority of professional indemnity insurers in the market and their insureds.
* Advise insurers on the policy coverage aspect of claims.
* Deliver high quality and timely output to clients, ensuring high client service levels and alignment with agreed working practices and client service level agreements.
* Contribute to the development and improvement of the team's service, support, processes and procedures.
* Work to develop an environment of constant improvement: enthusiastically share knowledge, help others, and take responsibility for aspects of team development such as intranet pages, training and induction, process improvements, etc.
* Capture and collate required Management Information in accordance with agreed practice for clients.
Qualifications
* Circa 1–3 years of PQE with previous experience managing EPL claims.
* A strong grounding in employment litigation. Insurance experience is desirable but not essential.
* Good understanding of employment law and employment tribunal procedures.
* Good knowledge of legal procedures.
* Able to deliver legal and commercial solutions and establish collaborative working relationships with clients and colleagues to provide an outstanding client experience.
* Able to support the team to manage the client experience, developing trusted relationships and interacting with clients confidently to achieve the best outcome for the client.
* Able to work efficiently and commercially and understand the importance of financial hygiene.
* Demonstrates excellent communication skills (both orally and in writing).
* Good attention to detail and excellent organisational skills.
* Good knowledge of Microsoft Office.
* Committed to being part of a supportive, inclusive and collaborative firm culture.
Diversity, Equity, Inclusion and Belonging
We are problem solvers. Whether in front of clients or behind the scenes, solving problems creatively for clients requires diverse collaborative thinking. Everyone who applies to, or works for the firm is treated equitably. We believe in removing barriers to equal access, as our people define us and what we do. If you need support and adjustments to do your best work, including during the recruitment process or throughout your time at RPC, we’re here to help. Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles.
#J-18808-Ljbffr