Job Title
Commercial Manager
Location
Solihull, UK
Job Summary
We’re looking for a Commercial Manager to support the delivery of Education and Healthcare Facilities Management (FM) projects across the UK. You’ll oversee the day‑to‑day commercial management of multi‑site FM contracts worth around £11m. Experience with PFI, JCT, LIFTco, NEC3/NEC4 or similarly complex contracts is highly beneficial. This role offers flexible/remote working, with occasional travel to either our Solihull or Newcastle office and to project sites.
Key Responsibilities
* Maintain and improve commercial processes to maximise value and ensure best practice.
* Analyse payment mechanisms, mitigate risk and monitor KPI performance.
* Work with contract teams to identify new opportunities and support client meetings.
* Manage contract conditions, variations, subcontractor agreements and dispute resolution.
* Ensure systems and processes capture all billable works and contractual requirements.
* Oversee invoicing, WIP, and payment processes, intervening where action is needed.
* Review the use of systems (Concept CAFM, Orbit, HFM, Builders Profile) and recommend improvements.
* Support lifecycle planning, budgeting, forecasting and monthly profit/cost reporting.
* Produce monthly performance dashboards and explain financial variances.
* Manage commercial risks and opportunities and support bids by reviewing contract documents.
* Lead commercial assessments, prepare evidence‑based responses and coordinate internal teams.
* Engage with clients to clarify obligations and negotiate fair outcomes.
* Track all dispute actions and identify recurring issues to help prevent future disputes.
* Build strong, professional relationships across clients, subcontractors, supply chain and internal teams.
* Share clear and timely commercial insights and lead commercial workshops.
* Represent the commercial function in reviews, governance meetings and planning sessions.
About You
* Senior‑ level experience in FM, ideally with PFI, LIFTco or other complex contracts.
* Good understanding of hard/soft FM services, cleaning, catering and lifecycle planning.
* Degree‑level education or relevant professional qualification/membership is preferred.
Benefits
* Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays.
* A wide range of corporate discounts.
* Cycle to Work schemes.
* Comprehensive pension plan.
* Competitive family leave policy.
* Regular Save as You Earn share purchase scheme.
* Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it.
* Paid for yearly membership to one recognised professional association relevant to your role.
Equal Opportunities
As a Disability Confident employer, we have committed to offer an interview to any candidate with a long‑term health condition or disability that meets the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.
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