Are you skilled at defining clear project management standards and embedding them across complex programmes?
Do you enjoy bringing structure, consistency and assurance to portfolios while still enabling delivery teams to succeed?
Are you confident in making well‑reasoned, evidence‑based decisions that balance governance with pragmatism?
Can you design and maintain PMO processes that genuinely improve business outcomes, not just compliance?
Do you have experience supporting senior stakeholders with clear, insightful reporting and recommendations?
Are you motivated by using strong portfolio and project controls to help a public‑facing organisation deliver meaningful change?
Do you thrive in environments where transformation, collaboration and continuous improvement are key?
The PMO Manager will define and maintain the project management standards and processes needed to optimise the business outcomes of the Charity Commission’s Futures Programme.
This includes implementing and sharing best practices, and developing and applying project procedures, tools, and techniques to standardise methodologies and achieve efficiencies. The PMO Manager provides expert guidance, support, and insight on projects, acting as the source of all project information and metrics.
The PMO Manager will be responsible for defining and developing the project management machinery needed to ensure projects are delivered to time, cost and quality and to provide appropriate data and analysis for senior stakeholder assurance throughout the project lifecycle.
In addition, the postholder will be responsible for driving process improvement and fostering innovation within project management practices. The PMO Manager will lead initiatives to streamline workflows, introduce automation, and embed best practices that enhance efficiency, agility, and value delivery. By championing continuous improvement and leveraging data‑driven insights, this role ensures the PMO evolves as a strategic enabler of organisational growth and innovation.
You will be responsible for:
Standards & Governance
* Design and implement PMO standards, processes, and templates that drive consistency and quality across the business change lifecycle
* Ensure compliance with organisational governance while allowing flexibility for business‑specific needs
* Establish and implement protocols for changing project or programme scope, and update configuration documents as required
Portfolio Management
* Oversee the portfolio of projects ensuring prioritisation aligns with the requirements of the Strategic Change Board
* Evaluate and monitor project resource allocation, dependencies, and capacity planning to provide the programme’s governance structure with independent assurance on the delivery of objectives and anticipated quality standards
Risk Management
* Establish project processes and standards for managing risks and issues
* Provide assurance to the programme governance structure on the effectiveness of risk and issue management arrangements
Delivery Assurance
* Provide assurance on project health through stage‑gate reviews, risk assessments, and quality checks
* Support escalation management and issue resolution
Process Improvement
* Identify inefficiencies in project delivery processes and implement improvements to enhance speed, quality, and cost‑effectiveness
* Introduce automation and digital tools to streamline reporting and governance
* Drive adoption of best practices and continuous improvement initiatives across the embedded PMO and delivery teams
* Benchmark performance and implement lessons learned to improve future delivery
Stakeholder Engagement
* Act as a trusted advisor to senior leadership providing accurate and honest perspectives of the progress being made against each project
* Facilitate communication between delivery teams, business stakeholders, and the central PMO
Capability Building
* Coach and mentor project managers and business teams on delivery best practices
* Promote continuous improvement and adoption of modern delivery approaches (Agile, hybrid)
Reporting & Insights
* Produce accurate, timely dashboards and reports on portfolio performance, risks, and financials
* Use data analytics to identify trends and recommend improvements
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