Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Bring your leadership talents to the table to deliver exceptional service and authentic Asian flavours, ensuring every guest enjoys a truly memorable experience.
You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Chopstix brand standards.
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
- Exceptional customer service and problem-solving abilities.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.