Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC). Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Declination, as a condition of employment. Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace. Some highlights of our COMPREHENSIVE Benefit Package for qualifying full-time and part-time Team Members may include: 128 hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse Dental Plan Prescription Drugs Plan Vision Plan 403 (b) Plan (retirement plan with employer matching program) Tuition Reimbursement & Employee Scholarships Group Term Life/AD&D Long Term Disability PTO (Paid Time Off) and Paid Holidays Flexible Spending Account Dependent Care Account Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance Wellness Plan that is attached to the medical benefits Employee Assistance Program and Work-Life Services Reduced fees for onsite Massage Therapist and Chiropractor Payroll Deduction for Meals (onsite dining room) Access to resident pool, fitness center and scenic walking trails ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Establishes standards and procedures for work of housekeeping staff. Plans work schedules to ensure adequate service. Inspects and evaluates physical condition of the facility in areas as assigned. Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space and participates in reassigning of duties and tasks. Conducts periodic inventories of supplies and equipment and orders supplies as needed. Coordinates annual cleanings with the Environmental Services Director. Coordinates department functions with those of other departments. Investigates new and improved cleaning equipment, chemicals and processes. Conducts quality assurance inspections as requested. Provides thorough training of staff assigned to their leadership. Distributes work requests and tasks in a timely and efficient manner. May need to participate in task-related functions on a rare occasion, not to supercede supervisory expectations. Assists in operating the department within budgetary guidelines. Implements and monitors departmental compliance with all infection control policies and procedures. Attends in-service training and education sessions, as assigned. Performs specific work duties and responsibilities as assigned by the Environmental Services Director. Must interact courteously, tactfully and politely with managers, co-workers, residents, vendors or associates to preserve productivity and moral. SUPERVISORY RESPONSIBILITIES Directly supervises 10 - 20 employees in the Environmental Services Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. HOSPITALITY PROMISES You will be expected to greet all warmly, by name and with a smile. You will be expected to treat everyone with courteous respect. You will strive to anticipate our resident’s needs and act accordingly. You will listen and respond enthusiastically in a timely manner. You will hold yourself and others accountable. You will make our residents feel important. You will embrace and value everyone’s differences. You will ask “Is there anything else I can do for you?” You will maintain a high level of professionalism, both in conduct and appearance, at all times. You will pay attention to details. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) 1 to 3 years related experience and/or training; or equivalent combination of education and experience. Prior housekeeping supervisory experience is preferred. Must be CPR certified within 30 days of employment.