Bodyshop Manager – BMW Borehamwood
Want to be the best you can be? It's what drives us too.
We are looking for an enthusiastic and motivated individual to join our growing automotive business. If you are passionate about delivering high standards, supporting teams and thrive in a friendly, professional environment, this could be the role for you.
As Assistant Bodyshop Manager, you will support the Bodyshop Manager in the day‑to‑day running of the Bodyshop, helping to ensure efficient workflow, right‑first‑time repairs and excellent customer satisfaction. You will play a key role in supervising colleagues, coordinating repairs and maintaining manufacturer and industry standards, while contributing to the achievement of departmental and business targets.
What you’ll do day to day
* Support the Bodyshop Manager with the day‑to‑day operation of the Bodyshop, ensuring efficient workflow, productivity and high‑quality repair standards.
* Supervise technicians and support staff to maintain right‑first‑time repairs, strong performance and compliance with manufacturer guidelines.
* Coordinate job scheduling, parts ordering and repair timelines to maximise efficiency and turnaround times.
* Monitor work quality, ensuring all repairs meet manufacturer, safety, environmental and industry standards.
* Support the customer journey by assisting with estimates, customer updates and resolving issues in a professional and timely manner.
* Assist with budget control, cost management and inventory monitoring to support departmental profitability.
* Ensure the Bodyshop environment is clean, safe, organised and compliant with health & safety requirements.
* Step in for the Bodyshop Manager when required, supporting leadership, decision‑making and operational continuity.
* Maintain an understanding of Bodyshop systems and processes, supporting accurate administration and reporting.
Helpful skills and qualifications
Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.
* Previous experience working within an automotive Bodyshop or similar environment.
* Experience in a supervisory, team‑leader or assistant management role is desirable.
* Strong leadership and people‑management skills, with the ability to motivate, support and guide a team.
* Good understanding of vehicle repair processes, manufacturer standards and industry requirements.
* Excellent communication and customer service skills, with the confidence to support customer and insurer conversations.
* Strong organisational and time‑management skills, with the ability to prioritise tasks and work effectively in a fast‑paced environment.
* A proactive, flexible and solution‑focused approach to problem‑solving.
* Proficiency with Bodyshop management systems is an advantage.
* Relevant automotive qualifications or certifications are desirable.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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