Overview
This consumer brand has tripled in size in a matter of months globally. Reporting directly into the Group MD, the COO will provide strategic support.
About Our Client
I am excited to be working with a consumer brand based in Essex. The brand is known for its innovative product design, premium quality, and close collaboration with industry professionals. It has built a strong reputation through a focus on technical excellence, distinctive branding, and engaging consumer experiences. Operating at the intersection of performance, lifestyle, and durability, the brand continuously pushes category boundaries—combining high-spec materials, modern aesthetics, and deep consumer insight to deliver standout products. With a growing digital presence and a loyal customer base, the company is focused on evolving its category through innovative design, strategic partnerships, and community-driven initiatives.
Job Description
* Work closely with the MD to implement the growth strategy for the business
* Oversee and develop the HR, Customer Service, and IT Support teams
* Build scalable operational processes that enable growth without compromising brand values
* Collaborate with leadership to align operations with strategic goals
* Introduce tools, systems, and ways of working that increase efficiency and team effectiveness
* Ensure compliance, people development, and excellent internal service delivery
The Successful Applicant
* Experience working for a well-known branded consumer business; familiarity with household brands that have global reach
* Background in consumer durables such as toys, gifting, fashion, sports, etc.
* Understands how a strong brand operates and scales from the inside out
* Familiar with supporting or leading operational growth in a consumer business
* Able to lead and inspire cross-functional teams in a fast-paced environment
* Strong organisational, strategic, and communication skills
What’s on Offer
* Competitive basic salary
* Performance bonus
* Car
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