A leading food distribution company is seeking a bilingual Service Desk Analyst fluent in English and Swedish to join their team in the UK. This full-time position focuses on providing level 1 support and resolving incidents via phone and other methods. The ideal candidate will have experience in a Service Desk environment, strong customer service skills, and familiarity with ITIL principles. The role includes addressing service requests and maintaining documentation to ensure high service quality and support for Sysco's diverse culture.
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