Summary:
We’re looking for a friendly and proactive Office Administrator to join our team at The Oxford Health Company (TOHC). This is a varied and hands-on role that blends reception, sales support and marketing responsibilities — think of it as a split between three positions, depending on what the business needs most that day. One minute you might be welcoming visitors or fielding calls at the front desk, the next you could be helping our sales team with customer accounts or pitching in with marketing ideas to boost the Oxford Vitality brand. If you’re organised, adaptable and love the idea of being in a fast-moving team, we’d love to meet you.
Who are we?
The Oxford Health Company is an award-winning contract manufacturing business specialising in the food supplement market. Since our incorporation in 2013, we’ve been recognised as one of the Times Top 100 Fastest-Growing Companies in 2023, with an impressive 58% average annual growth over the past three years. Our commitment to excellence has earned us numerous industry-specific accolades, including recent 2024 wins at the Oxfordshire Business Awards in both the Large Business and Green Award categories.
We are a dynamic, entrepreneurial team driven by a mission to become the UK’s leading Food Supplement Manufacturer, both in turnover and service quality. Our success is built on offering expert service and the industry's shortest lead times to new and medium-sized brands with high-value propositions.
Our headquarters and manufacturing facility are located in Bicester, with a second storage warehouse nearby. Since fitting out our state-of-the-art clean rooms and manufacturing facility in 2019, we have continued to invest in our infrastructure to better serve our customers and enhance operational efficiency.
What will you do?
Reception
* Serve as the first point of contact at reception: answer, screen and transfer calls professionally.
* Greet and assist visitors and ensure the front-of-house area is welcoming and organised.
* Manage incoming/outgoing post, couriers and general office communications.
* Support office supply management and general administrative duties (filing, scheduling, record-keeping).
Sales
* Assist the sales team with day-to-day account management, including responding to client enquiries, processing orders and maintaining CRM records.
* Help prepare proposals and basic reports to support client relationships.
* Liaise with internal teams (production, R&D, packing) to ensure smooth service delivery.
Marketing
* Support marketing initiatives that elevate the Ov ( ) brand’s market presence. This may include helping with social media posts, email campaigns and branded communications.
* Assist in collecting customer feedback and identifying opportunities for brand or product improvements.
What We’re Looking For
* Super organised, great at multitasking and comfortable juggling a mix of tasks.
* Confident, warm and personable communicator whether you're answering phones, chatting to a customer, or working with colleagues.
* Positive attitude and happy to roll up your sleeves when needed.
* Experience in an administration, reception or customer-facing role would be preferred.
* Some interest/background within sales, marketing or branding.
* Interest in health and wellness (a bonus if you're already a fan of supplements or health products!)
Why Join Us?
* Precision Workspace
Located in Oxfordshire, you'll be working in a cutting edge facility designed for excellence.
* Rewarding pay structure
You will receive a competitive salary, pension and healthcare benefits designed to reward and support you.
* Seamless onboarding experience
With expert guidance, you’ll receive full support from day one, ensuring a smooth and successful start.
* Grow Professionally & Personally
Tailored development plans to support your growth and career progression
How to Apply
Please apply with a CV or any further questions you may have to our People & Operations team at people@tohc.co.uk