Company Description
SELBY & TAYLOR, a family-run business with over 30 years of experience, is dedicated to providing consistently professional and value-for-money eye care services. Our highly qualified staff offer comprehensive eye examinations, health checks, and specialized clinics including enhanced imaging, dry eye, children's clinics, diabetic screening, colorimetry & visual stress, and emergency eye care appointments. We assure high quality and excellent customer service by dedicating an hour for each appointment. Our offerings range from affordable frames to premium designer and bespoke options, ensuring high-quality standard lenses. Visit our website www.selbyandtaylor.com for more details.
Role Description
This is a part-time, on-site role for an Optical Assistant located in March. The Optical Assistant will be responsible for greeting and assisting patients, handling patient records, helping with frame selection, scheduling appointments, and supporting optometrists during eye exams. The role also involves maintaining the cleanliness and organization of the optical practice, performing minor repairs on eyewear, and addressing customer inquiries to ensure high satisfaction levels.
Qualifications
* Interpersonal Skills and Communication skills
* Customer Service and Customer Satisfaction skills
* Knowledge of optometry practices and procedures
* Previous experience in optical/healthcare settings is a plus
* Attention to detail and organizational skills
* Ability to work effectively in a team
* High School Diploma or equivalent
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