Location: Hampshire
Clearance: Valid NPPV3 required
Hours: Monday-Friday, varied shifts between 06:00 and 23:00 + participation in the on-call rota
We're seeking a dependable Data Centre Support Engineer to support a broad client base across secure environments. You'll work hands-on with hardware, cabling and monitoring tools to maintain resilient, well-managed data centre operations while ensuring all activity is accurately recorded and progressed within agreed service levels.
The role
You'll be involved in day-to-day installation, maintenance and remote-hands tasks, ensuring equipment is deployed correctly, faults are addressed promptly and environments remain safe, clean and compliant. You will work closely with internal teams, third-party providers and visiting clients, often acting as their on-site presence in the data centre. The role also includes participation in a 24/7/365 on-call rota for out-of-hours activities.
Key responsibilities
* Install, patch and decommission server, network and storage hardware, ensuring accurate documentation and ticket updates.
* Carry out copper and fibre cabling tasks and support fault diagnosis and resolution.
* Complete routine operational checks across network, firewall and system alerts.
* Perform remote-hands duties, including component swaps, testing and power cycling.
* Host and escort client visitors, providing a professional and controlled access experience.
* Maintain adherence to ISO and ITIL standards and uphold data centre housekeeping.
Skills and experience
You'll bring technical competence suited to a busy data centre environment, with the professionalism and reliability needed to represent clients on site. Specifically, we're looking for:
* Current and valid SC and NPPV3 clearance
* Experience in a similar data centre or hands-on infrastructure support role, including hardware installation, cabling and basic fault resolution.
* Ability to follow procedures accurately, maintain detailed records and work confidently within ISO-aligned and ITIL-based processes.
* Strong communication skills for liaising with clients, third-party providers and internal teams.
* A calm, methodical approach under pressure, particularly when responding to incidents or out-of-hours activity.
* Well-organised, self-motivated and capable of working independently within secure, high-integrity environments.
* Full UK driving licence and access to your own vehicle.
Please apply at your earliest convenience.