Are you passionate about providing exceptional customer service and creating a welcoming environment? Our client, a thriving residential community, is looking for a dedicated Concierge to join their team. This is a temporary position, covering several dates including 25th to 28th May, 2nd to 5th June, and 6th to 7th July. If you're enthusiastic, customer-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you!
Key Responsibilities:
* Monitor CCTV surveillance to ensure the safety and security of the residential community.
* Answer residents' queries and requests promptly and courteously, ensuring their needs are met with a smile.
* Assist with electrical metre readings, contributing to accurate and efficient usage tracking.
* Receive, log, and distribute parcels for residents, ensuring timely delivery and excellent customer service.
* Provide support with visitor parking arrangements, ensuring a seamless experience for guests.
* Perform health and safety checks, ensuring the well-being of residents and maintaining a safe environment.
* Log building faults reported by residents and promptly escalate them for resolution.
* Keep track of onsite contractors, monitoring their activities and ensuring compliance with the organisation's standards.
Requirements:
1. Prior experience in a customer service role, preferably in a residen...