Transport Manager
Role Purpose
To manage the daily operations of Drivers and Weighbridge Operatives within the Cement delivery business, ensuring all KPIs for safety, service, quality and financial performance are achieved. The role ensures full compliance with statutory and company safety, environmental and transport regulations while driving continuous improvement across logistics operations.
Key Responsibilities
Health, Safety, Environment & Quality Compliance
Manage all driver and vehicle legal compliance, ensuring full adherence to company and statutory requirements.
Deliver safety, environmental and compliance KPIs and drive continuous improvement.
Manage on-site safety including agency drivers and contractors, HIRAs, SSOW and safety observations.
Ensure contractors fully comply with site rules and work permits.
Lead collision/incident investigations, risk assessments, near-hit reporting and compliance with all safety standards.
Complete customer site assessments (e.g., MPA) and ensure actions are closed.
Promote interdependent safety behaviours through face-to-face engagement, telematics insights and driver briefs.
Participate in internal and external audits.
Chair driver and safety meetings, and contribute to quarterly HSEQ and Compliance meetings.
Manage safety, environment and compliance escalations and investigations in timely fashion.
Conduct and record emergency drills.
Act as responsible duty holder for Legionella, Fire, Asbestos, Security and COSHH compliance.
Customer Service
Deliver Cement service KPIs and review performance weekly with the National Logistics Manager & Logistics Contracts Manager.
Ensure continuity of supply to customers.
Provide expertise for high-profile specialist projects (e.g., HS2, Thames Tideway, airport or nuclear industry requirements).
Investigate delivery failures and returned loads, implementing corrective actions with the control tower or relevant parties.
Manage customer complaints via the escalation process.
Ensure effective handling of service enquiries, referring technical matters as required.
Participate in local S&OP processes to support sales and site operations.
Maintain fleet standards to ensure industry-leading delivery performance.
Manage depot stock levels to meet operational demand.
Work with sales and plant teams to address customer issues and manage supply during plant downtime.
Financial Management
Manage operational costs in line with budget and KPIs, acting on variances promptly.
Report weekly performance to the National Logistics Manager.
Develop local cost-reduction and efficiency initiatives across drivers, fleet and planning teams.
Support preparation of local budgets.
Ensure administrative compliance and support central reporting requirements.
Manage company credit card usage and associated administration.
People Management
Build and sustain a high-performing, motivated team.
Conduct regular performance reviews, set objectives and development plans, and manage training needs.
Implement Performance Improvement Plans for underperformance.
Maintain effective communication with drivers and office staff.
Deliver regular business and employee briefings.
Ensure compliance with national agreements.
Manage holiday planning to ensure operational continuity.
Conduct investigations, disciplinaries, recruitment, onboarding and exit interviews.
Work with HR on long-term sickness, capability reviews and return-to-work processes.
Develop team members to support succession planning.
Site Responsibilities
Oversee site infrastructure maintenance (parking, welfare facilities, fuel bunkers).
Enforce site rules including emergency procedures.
Manage site induction processes.
Serve as main contact for emergency services.
Maintain relationships with works management ensuring compliance with company standards.
Develop and manage logistics site VPMP and SIP documentation.
Review and update site HIRAs and SSOW.
Ensure welfare facilities meet Tarmac standards, coordinating internal/external support as needed.
Administration & Additional Duties
Lead internal and external audit processes ensuring full compliance.
Support month-end reporting and ensure deadlines are met.
Network and share best practice across the business.
Stay informed on transport and industry developments.
Visit customers as required.
Ensure GDPR compliance.
Engage with local communities in support of Tarmac's sustainability programme.
Qualifications, Experience & Skills
Qualifications
Undergraduate qualification (desirable)
National CPC (essential)
IOSH Managing Safety (essential)
Experience
Minimum 3–5 years transport management experience.
Ability to work independently and make operational decisions.
Experience/awareness of FORS requirements.
Experience/awareness of DVSA Earned Recognition scheme.
Skills / Knowledge
Strong numeracy and literacy skills.
Excellent verbal and written communication and influencing skills.
People management and employee relations experience.
Financial management capability.
Strong computer literacy.
SHEQ and legal compliance knowledge.
Strong customer service awareness.
Personal Attributes & Behaviours
Highly organised with strong prioritisation skills in a fast-paced environment.
Able to work under pressure and meet deadlines.
Strong leadership and communication skills.
Excellent listening and interpersonal skills.
Proactive in own development and supportive of others’ development.
Comfortable managing difficult conversations and delivering challenging messages.Why Tarmac
We don't just offer a job, we offer a career.
Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future?
Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!
#Tarmac #TarmacCareers
Tarmac Trading Limited