Community Projects Officer – St John Ambulance
As a Community Projects Officer at St John Ambulance, you will play a key role in delivering high-impact projects that meet local needs while advancing our organisational priorities. Working closely with your County Commissioner, Deputy County Commissioner, County Council, and Volunteer Impact Partner, you will support initiatives that enhance the volunteer experience, strengthen operational delivery, and improve outcomes across the volunteer lifecycle.
Responsibilities
* Project Leadership: Plan, deliver, and evaluate local projects aligned with national strategy, using data and feedback to shape priorities and outcomes.
* Cross‑Pillar Delivery: Work across Youth, Fundraising, Events, and Education to address challenges and improve community impact.
* Volunteer Engagement: Involve volunteers throughout the project lifecycle, supporting development, recognition, leadership, and inclusive participation.
* Collaboration & Stakeholder Management: Build strong relationships with volunteers, staff, County Council, and partners to foster a One St John culture and ensure project success.
* Adaptation & Implementation: Tailor national initiatives for local needs, ensuring accessibility and alignment with volunteer and community requirements.
* Performance & Quality Assurance: Monitor KPIs, manage risks, and ensure projects deliver measurable impact using organisational systems and tools.
* Continuous Improvement & Values: Share learning, resolve issues, sustain successful initiatives, and consistently promote St John values in all activities.
Qualifications
* Experience delivering and managing projects or initiatives, ideally in volunteer-involving organisations, with the ability to plan, monitor, and achieve measurable outcomes.
* Skilled at working with diverse stakeholders, including volunteers, community leaders, and operational teams, building trust and collaborating effectively.
* Strong understanding of the volunteer lifecycle and local needs, with the ability to develop tailored, practical solutions and clear project plans.
* Excellent project management skills, able to prioritise multiple tasks and meet deadlines across different operational areas.
* Confident communicator with knowledge of equity, diversity, inclusion, and accessibility principles, applying these in all project work.
Our Commitment to Equality, Diversity and Inclusion
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We have several networks including Multi‑Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.
Safeguarding and Recruitment
St John Ambulance is committed to safeguarding and promotes safe recruitment practice. Therefore, all successful applicants will undergo pre‑employment checks, including DBS clearance where applicable to the nature of the role.
Full Time / Permanent
Our Offer to You
* Competitive salary and pension scheme
* 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
* Hybrid, Flexible working
* Cycle to Work scheme
* Electric Vehicle Scheme
* Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
* Discounts – you will have access to Blue Light and NHS discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
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