Closing Date 2025-09-12 Job Title: Contract Performance Analyst Job Type: 6 Month FTC Location: Durrington Hours: 37 Salary: £ 30k depending on skills and experience. Here at Southern Water, we are looking for a contract performance analyst. This is a hybrid role, working in our Durrington office 3 days a week and 2 days at home. Although this is a 6-month fixed term contract, there is a potential for a full-time position after the 6 months. The contract performance analyst will monitor the performance of the Waste Management & Recycling Contractor to ensure compliance with the contract and effective performance, measured by the contract KPIs, is being achieved. This will require the completion of performance and financial audits to ensure appropriate levels of performance are delivered and that payment applications and any necessary adjustments are in line with the contract Problem Solving: The post holder will need to be able to review contractor responsibilities and identify key performance audits to be undertaken to demonstrate required contractor performance. Customer / Stakeholder Management: The post holder will need to be able to confidently communicate with all areas of the business including significant liaison with Field Operations and externally with the Contractor. They will need to analyse significant quantities of data from both Southern Water’s systems and those of the Contractor in analysing and assessing performance. They will need to appreciate the operational, technical and commercial implications of the Waste Management and Recycling Contract and any resultant impact on the assets and levels of service. The post holder will maintain an active awareness of the Contractor’s proposals in line with Company standards and ensure statutory, regulatory and safety requirements are not compromised by the Contractor’s performance. Risk Management : By effective management of the contractor’s performance, the post holder will also help to reduce risks to SW in not meeting its statutory obligations with regards to consent compliance, pollution incidents and general waste and recycling legislation. Accountabilities: Development of audit programmes to ensure compliance with the contract and enhance the performance of the contractor Undertaking performance audits in line with the audit plan and to an agreed programme Audits to be office based as well as quantitative field audits Monitoring Contractor’s performance against requirements and programme Providing recommendations to improve performance-based audit results, and implementing as appropriate Assessment of Contractor’s proposals with regard to financial/commercial implications as Analysing Contractor data as part of the review of Contractor’s financial submissions Providing analysis and reporting as Knowledge: Commercial Effectiveness and Business Expertise Be able to interpret contractual obligations and ensure these are delivered by effective audits. Risk and Compliance Awareness of SW’s statutory obligations and levels of service to customers and how the contractor’s performance will impact on WTW compliance and stable operation of STCs. Experience and Qualifications: Strong communication sills both written and verbal Proven experience in the analysis of data and information handling, preferably in managing contract performance Good data analysis and information handling skills, good organisational and planning skills Strong technical, commercial and contractual awareness Be computer literate to a proficient level in appropriate financial systems together with Word, Excel and Access and have good working knowledge of Outlook, Cognos and SW IT systems Ability to work under pressure, independently and on own initiative Full driving licence As well as a great salary package, we also offer the below benefits! All necessary PPE, tools, uniform and training to excel in your career at Southern Water 25 days annual leave Bank Holidays Free annual flu jab and eye test vouchers Pension contributions up to 11% (depending on your contribution) An employee assistance program A network of sports and social clubs Company and performance-related bonus Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options Cycle to work scheme. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? Privacy Statement: Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be as part of the recruitment process. If you do not meet these criteria, your application will not be considered .