Summary
Andrew Craig Estate Agents are looking to recruit a Business Administration Apprentice to join our central Accounts Department. This is an excellent opportunity for someone looking to start their career in business administration and accounting within a well-established, multi-branch property company.
Wage
£17,500 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday between 9am - 5.15pm.
36 hours 15 minutes a week
Start date
Tuesday 3 March 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Handling incoming and outgoing post.
* Answering and directing internal and external telephone calls.
* General office support, including printing, scanning and filing when required.
* Ordering stationery and office supplies when requested.
* Maintaining spreadsheets and internal records.
* Assisting with data input, reporting and regular administrative checks.
* Assisting with invoicing and processing of supplier and client invoices.
* Supporting reconciliation tasks and basic accounting duties.
* Updating financial spreadsheets and reports on a regular basis.
* Assisting with payment processing and allocation across different departments.
* Supporting the preparation of weekly and monthly financial reports.
* Assisting with compliance-related checks and record keeping.
* Supporting the administration of property documentation and system updates.
* Ensuring internal systems are kept accurate and up to date.
Where you'll work
582 DURHAM ROAD
GATESHEAD
NE9 6HX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ZENITH TRAINING LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
* This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Team working