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Experienced Service Advisor needed for lovely car dealership near Brighton!
We are working with a Car Main Dealership that is actively looking for a Service Advisor to join their friendly team.
Job Details
* Role: Motor Vehicle Service Advisor
* Salary: circa 26k plus bonus
* Hours: 8.00 to 18.00 Monday to Friday; Alternate Saturdays 8.00 to 12.00
* Location: Hassocks / Burgess Hill / Brighton
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Requirements for this position:
* Previous experience working as a Service Advisor within a motor garage
* Full driving license
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. The ideal candidate will possess strong customer service skills, excellent rapport-building abilities, and confidence in upselling opportunities. Delivering great CSI results is also essential.
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