Overview
Salary £25,185 - £25,989 per annum | 37 hours per week | Fixed term, Full time | Information and Records Management Service | Preston, Lancashire
The Team
The Information and Records Management Service has several teams supporting Council departments in managing their data. This advert is for a Fixed Term Business Support Officer to work within these teams. The teams are responsible for both physical and digital tasks, including digitisation of Social Care and Corporate data, managing and auditing physical records, investigating and resolving issues from emails and other sources, and sharing information with third parties in accordance with Information Governance rules.
Role
The role involves using specific software to process and update information and requires the ability to work physically in a warehouse environment. Responsibilities include:
* Processing and updating data using bespoke records management software, MS365, and Teams
* Ensuring statutory and legislative obligations are met
* Working with sensitive information in line with current legislation
* Communicating and collaborating with team members to achieve service goals
* Participating in hybrid working arrangements as needed
About You
You are a motivated, problem‑solving individual who is comfortable using a wide range of software and has good communication and ICT skills. Required qualities include:
* Initiative and teamwork
* Confidence with new software systems and computers
* Communication and teamwork skills
* Ability to handle sensitive information responsibly
* Strong motivation to grow and develop within the service
Benefits
Digital Services support staff in reaching their full potential and progressing careers. Full details of benefits are available on the LCC Vacancies website.
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