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Product manager

Bristol (City of Bristol)
Hargreaves Lansdown
Product manager
Posted: 16 February
Offer description

Excited to grow your career?


Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you

About the role


Hargreaves Lansdown (HL) are now recruiting for a Product Manager to join the Trading team. The Trading Product team are responsible for the vision, strategy, growth, roadmap, and performance of key client journeys, products, services, and platforms. Our mission is to use technology to empower and enable clients and colleagues to achieve the best possible outcomes. We do this by building aligned, inclusive, and high performing teams of experts that can discover opportunities and improving experiences through rapid, incremental delivery and high-quality feedback loops. We aim to unlock commercial value for the business through creating a market leading experience, with happy clients and enabled and engaged colleagues.

What you'll be doing

* Take ownership of a product and play a lead role within a cross-functional team to optimise the client and commercial value it delivers
* Take ownership of defining a vision, strategy and roadmap for the product – as well as the key performance indicators
* Collaborate with the team to deliver a roadmap that drives value for both the client and the business
* Maintain an up-to-date understanding of relevant regulatory requirements across the client trading journey
* Ensure trading client journeys meet Product Governance reviews and the requirements of Consumer Duty, working closely with Client, Operations, Digital, Risk and Compliance to ensure HL is delivering outstanding client outcomes.
* Work with a cross-functional team to create hypotheses and run experiments to validate understanding of problem areas or solution ideas
* Conduct market analysis to identify trends, regulatory changes, and competitor
* activities; translating market opportunities and customer needs into commercially viable offerings.
* Use performance and engagement data, and feedback loops, to uncover opportunities, and make well-informed decisions and recommendations
* Participate in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning
* Actively lead the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad

About you

* Demonstrable experience in relevant roles, specifically within the Trading, Investment, or Wealth Management industry.
* Sharp commercial mindset, excellent stakeholder management, and confident communication skills.
* Experience of designing and delivering significant propositional change to improve client
* experience.
* In-depth knowledge of different asset classes: cash equites, investments trusts, exchange traded products, fixed income, and funds.
* Understanding of regulatory landscape and the Consumer Duty and experience of
* managing in this environment.
* Experience of leading large virtual teams of colleagues to achieve success, building a positive and inclusive working environment.
* Demonstrable experience of using data and research to develop client understanding.
* Experience of working in an Agile environment, discovering, and delivering change at pace using quantitative and qualitative inputs to make informed product decisions.

Interview process

The interview process for this role will be a two-stage interview consisting of competency and technical questions and an assessment

Working Schedule

The Product Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 2-3 days a week is required in the office.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

* Discretionary annual bonus* and annual pay review
* 25 days* holiday plus bank holidays and 1-day additional Christmas closure
* Option to purchase an additional 5 days holiday**
* Flexible working options available, including hybrid working
* Enhanced parental leave
* Pension scheme up to 11% employer contribution
* Income Protection and Life insurance (4 x salary core level of cover)
* Private medical insurance*
* Health care cash plans - including optical, dental, and outpatient care
* Health screening programme
* - confidential support including mental health counselling and remote GP
* Wellhub - unlimited access to fitness providers and wellness coach sessions
* Variety of travel to work schemes with bike storage and shower facilities
* Inhouse barista and deli serving subsidised coffee and sandwiches
* Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

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