Job Description
Role Purpose
The Care Co-ordinator plays a central role in ensuring the smooth and effective delivery of high-quality domiciliary and community-based care services. Responsible for care planning, staff allocation, rota management and communication.
Key Responsibilities
1. Care Assessments and Planning
Support assessments for new and existing service users.
Maintain and update personalised care plans.
2. Staff Scheduling and Rota Management
Build and maintain rotas.
Respond to staff absences and ensure continuity.
3. Service Delivery & Operational Support
Ensure shifts and visits run smoothly.
Support the Registered Manager in daily operations.
4. Quality Assurance and Compliance
Conduct spot checks, audits and client reviews.
Report incidents and safeguarding concerns.
5. Staff Support and Supervision
Provide communication, guidance and updates to care staff.
Assist with performance monitoring.
6. On-Call Responsibilities
Participate in on-call rota and emergency response.
Person Specification
Essential:
Previous care coordination or scheduling experience.
Strong organisational and communication skills.
Desirable:
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