Position
Field Support Administrator
Location
Camberley STW, Home Counties South Region (Camberley, Surrey)
Job Type
permanent, full-time
Hours
Monday to Friday, 37.5 hours per week (start times to be discussed at interview)
Salary
£27,081 per annum
Benefits
24 days holiday (plus bank holidays); health cash plan; onsite parking; personal learning; auto enrolment pension scheme; wellbeing support; friendly working environment.
About the Role
Due to continued growth and development, we are now looking for customer focused people to join us in our Waste Network Division, working to deliver real and effective solutions to waste‑water network and drainage problems. Your responsibilities will cover the following:
* Submissions of engineer’s hours to Payroll on a weekly and monthly basis by set deadline dates
* Submission of on call rota to payroll
* Managing the administrative duties with regards to engineers’ holiday, including generating reports
* Ensuring the regional calendar and rota are up to date
* Generating sickness reports on a daily, weekly and monthly basis
* Note taking during investigations and disciplinaries
* Booking engineers required courses and managing and documenting their certificates, ensuring that they are valid and any required training is renewed
* Helping with the uploading of CCTV footage of the completed works for Thames Water to review on BOX
* Looking at the jobs in terms of productivity and pricing up the completed jobs
* When necessary, conducting drug and alcohol tests for the engineers
* Assisting with the interview process for engineers, when required including note taking
* Ensuring the documents in and around the depot are kept up to date (including but not limited to health and safety posters, fire warden and first aider posters, wellbeing posters, etc.)
* Submitting order requests for equipment for the stores, office and tipping
* Requesting PO numbers for order requests and uploading the delivery notes
* Challenging and accepting parking tickets (PCN’s)
* Responsible for stationary management: stationary for the office, PPE, managing any required purchase orders raised by the supplier
* Overseeing the submission and filing of a range of documents to the HR Management System, including but not limited to:
o New starters
o Leavers
o Probations
o Changes in roles, salary, hours, manager
o Investigations
o Disciplinaries
o Tipping
o Expenses
o Training certificates and cards
o Authorised pay deductions
* Helping with any administrative duties which are required by the Regional Managers
* Any reasonable ad hoc projects, tasks, duties requested by senior management
* Be aware of Lanes Group policies and your responsibility towards them
About You
The ideal candidate will:
* Be hard working and respectful
* Comply with health and safety standards
* Have great interpersonal skills to create relationships with the team, engineers, HR and wider Lanes Group network
* Have basic knowledge of both Microsoft 365 and Google Suite
* Have solid communication skills (both written and verbal)
* Be resourceful and proactive
* Multi‑task, prioritise, work under pressure and on own initiative
* Have the ability to deal with people at different levels
Equal Opportunities
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Charter for Employer Positive About Mental Health
Lanes Group are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
#J-18808-Ljbffr