Overview
Reception Team Leader – First impressions are everything. As a Reception Team Leader, you will take care of guests from arrival through departure, ensuring they have a memorable experience with us.
What Is In It For You
* Employee benefit card offering discounted rates at Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world
What You Will Be Doing
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
* Train and support the team in providing excellent service
Qualifications
* Your experience and skills include: Minimum 2 years experience
* Service-focused personality is essential
* Experience is an asset
* Prior experience working with Opera or a related system
* Fluency in English; additional languages are a plus
Your Team And Working Environment
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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