They manufacture in Redditch and the US, helping manage global demand. Despite their scale, the UK team is small and tight knit, with just 20 people, fostering a collaborative, entrepreneurial culture with no micromanaging.
We are looking for a National Account Manager. The sales team is lean, so you'll have a real opportunity to shape your own role based on your strengths. Reporting into the UK Sales Controller, this role is ideal for someone who's commercially minded, proactive, and ready to hit the ground running.
Key Responsibilities:
Day-to-day management of key accounts (Retail & Wholesale)
Sales growth & customer relationship management
Negotiating terms, cost prices, and JBPs
Managing promotional activity & seeking new ranging opportunities
Forecasting & supply chain coordination
Customer activation & activity planning
Export planning and forecasting (for those handling international accounts)
Monitoring customer OL (Own Label) requirements including artwork, availability, and NPD
Weekly performance reporting & budget planning
Resolving customer queries (availability, POs, product run-outs, complaints)Major Accounts You Could Manage:
Top UK retailers: Tesco, Aldi, Sainsbury's, Asda, Waitrose, Lidl
Discount retailers: Home Bargains, Savers, The Range, Dunelm, WHSmith, Boots
Wholesalers & distributors: Rayburn, Pricecheck, Wilsons
Growing export markets: USA, Nordics, and other European territoriesWhat They're Looking For:
Tenacity & a hunter mindset - You thrive on chasing new leads and securing deals.
Strong commercial acumen - You understand the UK retail landscape, P&L, JBPs, and forecasting.
Retailer expertise - Prior experience negotiating with large UK retailers and understanding critical paths and OL requirements.
Data-driven mindset - Comfortable analyzing data (Kantar, Nielsen) to inform decisions.
Self-sufficient & adaptable - This is a small team, so you'll need to take ownership and be proactive.If you're an ambitious, commercially driven account manager ready to take on a dynamic role in a fast-growing brand, this is your chance